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Maintenance
Our maintenance contracts will monitor and maintain all your systems so you can rest at ease when it comes to your IT and tech.
What We Provide
⇓ Monitoring
Monitoring allows you to concentrate on your business while we make sure any problems with your IT systems are flagged. We can monitor your entire IT infrastructure, see problems before they occur, detect security breaches, all of which reduces downtime and business losses. We can then act straight away to fix any issues and maintain your services.
⇓ Maintenance
We can make sure that all your technological systems are maintained to the highest efficiency, supporting your company to focus on business activities, rather than IT maintenance. With regular maintenance you can extended life of existing equipment, increasing the return on your IT investments and reducing risks to your business by eliminating downtime and security threats. With our maintenance package, we cover your full IT support and we know there will always be a solution to any problem.
⇓ Customer Support
If you need support, we will be there. You can call our offices to speak to a technician who can guide you through an issue, use remote login to fix problem, or visit you on-site to get your tech working for you. You will also have access to our helpdesk where you can log issues and have them picked up instantly by a technician.
⇓ Remote Support
With our remote access software our technicians can access your device, this allows us to fix problems and monitor systems from our office while you are on site. This saves you time and money by getting an instant solution rather than waiting for a technician to travel to your location. Remote access is one of the best tools we have with helping our clients work better in their business.
Why Daffodil IT
⇓ Proactive
Because we provide inclusive monitoring on our maintenance package, we have a heads up on any issues and can solve them before they affect your productivity. We keep up to day with the newest technologies, processes and upgrades, so we are always actively seeking ways to improve our clients systems. We look to solutions that resolve future inconveniences. Defence is the best offense.
⇓ Rapid Response
You have a problem, we solve it. It is as simple as that. Not only do we fix issues proactively, we respond to our client's requests for assistance as soon as possible. Your business is our priority when you are on a maintenance contract, we do everything in our power to resolve issues and with our extensive knowledge bank we can find an answer rapidly.
The Next Step
For further information on any of our products and services, or to arrange an appointment to discuss your requirements in more detail, please contact our customer service team. You can either call on or if you prefer email fill out the form to the right and we will get back to you as soon as possible.
